Refund Policy
Quiet Refunds
Refund Policy
Last updated: [Dec. 25, 2025]
Veil & Page is a space for considered choices and quiet discovery.
We encourage all purchases to be made slowly and intentionally.
Because of the nature of our offerings, this Refund Policy exists to protect both the reader and the experience.
1. Digital Products
Most Veil & Page offerings are digital downloads, including PDFs, guided reading experiences, prompts, and related materials.
Once a digital product has been delivered or accessed:
All sales are final
We do not offer refunds, exchanges, or cancellations
This applies even if the file is unopened or unused
Digital content cannot be returned, and access cannot be revoked once granted.
2. Romance Book Club & Community Access
Veil & Page may offer optional access to community experiences such as a romance book club, quiet discussions, or shared reflections.
Because access is immediate and participation is optional:
Book club memberships, passes, or community access fees are non-refundable
Choosing not to participate, remain anonymous, or observe quietly does not qualify for a refund
Access may be paused or revoked if community guidelines are violated, but refunds will not be issued in these cases.
3. Optional Anonymity & Participation
Veil & Page supports optional anonymity.
Refunds are not issued based on:
Discomfort with participation
Preference for anonymity or silence
Emotional response to curated content
We encourage readers to review product descriptions carefully before purchasing.
4. Physical Products (If Applicable)
If Veil & Page offers physical goods:
Refunds or exchanges will only be considered for items that arrive damaged or defective
Requests must be made within 7 days of delivery
Items must be unused and in original condition
Shipping costs are non-refundable unless otherwise required by law.
5. Technical Issues
If you experience difficulty accessing a digital file:
Please contact us through our contact page
We will assist with re-delivery or access troubleshooting
Technical issues do not automatically qualify for a refund, but we will ensure you receive what you purchased.
6. Chargebacks & Disputes
We ask that you contact us directly before initiating a chargeback.
Chargebacks related to delivered digital products or granted community access may result in loss of access to Veil & Page offerings.
7. Changes to This Policy
This Refund Policy may be updated periodically. Changes will be posted on this page and apply to future purchases only.
8. Contact
For questions about this policy, please contact us through our contact page:
Contact
Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.